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KMID : 0615720150320010037
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Jouranl of Korean Acupuncture and Moxibustion society
2015 Volume.32 No. 1 p.37 ~ p.51
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A Research on Factors Affecting Medical Service Perception for the Realization of Personalized Traditional Korean Medicine
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Kim So-Yun
Kim Hyun-Ji
Jung Hoon
Woo Hoon-Shik
Nam Seung-Kyu
Kim Young-Il
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Abstract
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Objectives: This study aimed to evaluate influential factors affecting patients’ surveyed medical service perception of Traditional Korean Medicine(TKM).
Methods: This study was a randomized single blind parallel design and 335 patients were participated. After treatment, we carried out a survey about medical service perception index from April 1st 2013 to January 31th 2014. We evaluated and analyzed the difference between Korean internal medicine and acupuncture & moxibustion, and also between the age groups of younger than 30s and older than 40s.
Results: As the results of the analysis, acupuncture & moxibustion group had higher points on medical service perception sub factors than Korean internal medicine group. There was no meaningful difference between the age groups.
Conclusions: The study showed higher satisfaction with acupuncture & moxibustion than Korean internal medicine, and as variable, department was more influential than age for medical service perception.
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KEYWORD
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Medical service perception index, Personalized traditional Korean medicine, Acupuncture & moxibustion, Korean internal medicine
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